ProductMind

The Challenge

FullStory, a leading digital experience analytics platform, needed to develop a comprehensive AI strategy. Their core business was challenged by new AI incumbents, and they needed to stay competitive. FullStory's leadership team required an experienced, structured approach to create a product-driven AI strategy and to optimize customer experiences.

The Results

Outcome

•Product Innovation: Workshop insights directly contributed to the development of their new AI product: StoryAI
•$20M+ Revenue Growth: Re-wiring the product operating system leads to future revenue growth of $20+ million
•Market Positioning: Enhanced FullStory's competitive position in AI-powered analytics

Outcome

•Product Innovation: Workshop insights directly contributed to the development of their new AI product: StoryAI
•$20M+ Revenue Growth: Re-wiring the product operating system leads to future revenue growth of $20+ million
•Market Positioning: Enhanced FullStory's competitive position in AI-powered analytics

Testimonials

Here’s what some of our clients have to say about us

Charles Klinton

CEO · Growth-stage EdTech

The benchmark was uncomfortable, and worth it. We found two broken processes we'd been protecting for years.

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