"Thanks to the incredible team at FullStory for building StoryAI, and thanks to Oji Udezue for getting us on the right track."
— Claire Fang, Chief Product Officer, FullStory
Ready to accelerate your AI strategy? ProductMind's proven workshop methodology helps product leaders transform AI opportunities into competitive advantages.
Contact us to design your customized AI strategy workshop.
The Results
Immediate Outcomes
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95% Client Satisfaction: Exceptional workshop experience across the board
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Clear Strategic Direction: New roadmap balancing edge and core AI initiatives
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Team Alignment: 24 participants gained shared understanding of AI opportunities and threats
Business Impact
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Product Innovation: Workshop insights directly contributed to the development of their new AI product: StoryAI
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$20M+ Revenue Growth: Re-wiring the product operating system leads to future revenue growth of $20+ million
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Market Positioning: Enhanced FullStory's competitive position in AI-powered analytics
ProductMind partnered with FullStory's Chief Product Officer Claire Fang to deliver a focused 6-hour / 2 day AI strategy workshop in Atlanta, designed for 24 participants across product, engineering, design, and leadership teams.
Workshop: Edge vs. Core AI Strategy
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Edge Strategy: Additive AI features with faster time-to-value and defined shelf life
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Core Strategy: Disruptive, foundational AI capabilities requiring longer development cycles
Key Activities
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Company Benchmarking: Evaluated FullStory's stage, competitive landscape, and barriers to AI adoption
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AI Capabilities Mapping: Categorized opportunities in key areas eg Language & Communication and Data Synthesis & Analysis
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Value & Workflow Analysis: Identified clear customer value propositions and required workflows
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Strategic Prioritization: Ensured AI features would deliver 3X value
The Solution
ProductMind x FullStory
FullStory, a leading digital experience analytics platform, needed to develop a comprehensive AI strategy. Their core business was challenged by new AI incumbents, and they needed to stay competitive. FullStory's leadership team required an experienced, structured approach to create a product-driven AI strategy and to optimize customer experiences.